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if i would like an apple tech to look at my phone to see why my face id doesn't work how much will it be

how much will it be for me to take my phone to an apple tech to see why my face id doesn't work


Posted on Apr 24, 2023 6:28 PM

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Question marked as Top-ranking reply

Posted on Apr 24, 2023 8:13 PM

A diagnostic at an Apple Store is typically free. I've never paid for one. I'm not sure if there's a hardware problem with Face ID whether or not it can be individually repaired. I've heard of some iPhones where Face ID was repaired with a new front screen assembly.


And an Apple Authorized Service Provider, it's up to the business whether or not they charge a fee for a diagnostic service. I've heard of some that do charge and won't apply the diagnostic fee to any service.

2 replies
Question marked as Top-ranking reply

Apr 24, 2023 8:13 PM in response to jonathanc3800

A diagnostic at an Apple Store is typically free. I've never paid for one. I'm not sure if there's a hardware problem with Face ID whether or not it can be individually repaired. I've heard of some iPhones where Face ID was repaired with a new front screen assembly.


And an Apple Authorized Service Provider, it's up to the business whether or not they charge a fee for a diagnostic service. I've heard of some that do charge and won't apply the diagnostic fee to any service.

if i would like an apple tech to look at my phone to see why my face id doesn't work how much will it be

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