You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Homekit camera would not connect

My Eufy Indoor cam 2k has not been working since they sent an update and every update the support sent me has not yielded any success. And my Eufy Cam is stuck ont he set up with the accessory not found msg. Eufy customer support has event got me to replace mine and still the same issue. One thing the support manage to get it working is to connect the cam without a hub. But i need it working on a hub for secure video.

iPhone 12 Pro Max, iOS 16

Posted on Apr 24, 2023 6:39 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 24, 2023 1:28 PM

Does the camera show up in Eufy's own app? What device is supposed to be your Home hub? I had to reset my Eufy camera to factory settings and add it to my home a second time before I could get HomeKit secure video working.


tt2

Similar questions

1 reply

Homekit camera would not connect

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.