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unknown charge

My card was charged $23.56 and I have no idea why can I get that refunded please.

iPhone 13, iOS 16

Posted on Apr 16, 2023 9:32 AM

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Question marked as Top-ranking reply

Posted on Apr 16, 2023 9:38 AM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account and we cannot refund anything. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support


2 replies
Question marked as Top-ranking reply

Apr 16, 2023 9:38 AM in response to Cwgtat4s

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account and we cannot refund anything. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support


Apr 16, 2023 12:04 PM in response to Cwgtat4s

Hi Cwgtat4s,


If you have troubles with bills that you don’t recognise you have to follow the next steps:


ho on Apple.com/support>click on billing and subscriptions> and then choose the eBay category ( I think the most important in your case are Cancel your subscriptions, view your purchase history and Request a refund)


for any other question cell free to answer to this conversation,

kind regards,

andrea

unknown charge

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