My iPad is stuck on the apple logo. cannot do the update when plugged in my computer received error 4013. Please advise
My iPad is stuck on the apple logo. cannot do the update when plugged in my computer received error 4013. Please advise
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My iPad is stuck on the apple logo. cannot do the update when plugged in my computer received error 4013. Please advise
Start here:
If you are experiencing difficulties, try using a different USB port on your computer. If using a USB-C, you may have more success with a USB Type-A port.
Otherwise, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to provide assistance:
Start here:
If you are experiencing difficulties, try using a different USB port on your computer. If using a USB-C, you may have more success with a USB Type-A port.
Otherwise, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to provide assistance:
My iPad is stuck on the apple logo. cannot do the update when plugged in my computer received error 4013. Please advise