itune cut money
hi I recived message that I should charge balance on itunes but several days ago itunes cut 10$ from my balance, which I can't see in my payment balance, hope you can help
iPhone 13 Pro Max, iOS 16
hi I recived message that I should charge balance on itunes but several days ago itunes cut 10$ from my balance, which I can't see in my payment balance, hope you can help
iPhone 13 Pro Max, iOS 16
Hi salome153
welcome to the Apple (user-to-user) Community
Re: "itune cut money" : "hope you can help"
Apple Support have an article online (link below) that may help:
How to see what you were charged for:
If you see "apple.com/bill" on your billing statement – Apple Support
If you are charged for a subscription you do not want:
you would need to cancel that, so you aren't charged regularly.
If you want to cancel a subscription from Apple – Apple Support
If needed:
And if the money has been deducted (not pending):
How to:
Request a refund for apps or content that you bought from Apple – Apple Support
All the best :-)
Hi salome153
welcome to the Apple (user-to-user) Community
Re: "itune cut money" : "hope you can help"
Apple Support have an article online (link below) that may help:
How to see what you were charged for:
If you see "apple.com/bill" on your billing statement – Apple Support
If you are charged for a subscription you do not want:
you would need to cancel that, so you aren't charged regularly.
If you want to cancel a subscription from Apple – Apple Support
If needed:
And if the money has been deducted (not pending):
How to:
Request a refund for apps or content that you bought from Apple – Apple Support
All the best :-)
Wondering if you confirmed with the side button, so your balance updates $5 when it falls under $1.
If so, You could try re-starting your iPhone, then check your balance to see if the balance has updated. How to: Restart your iPhone - Apple Support
Else you can click the X at top right, and try again to set up Auto Reload for $10 if that is what you want.
_________
or
If needed:
How to: Add money to your Apple Account balance - Apple Support
I have done like this so even can't cancel it. I need just this 10 dollars on my balance, can't see that in subscriptions, I have 0.20 on my balance so until I will not spend it this 10$ will not be added as I know so how to add this money🙄
[Image Edited by Moderator to Remove Personal Information]
itune cut money