Got locked out of iTunes account need help getting it back it happened after there were some charges on my account I didn’t make
Got locked out of my iTunes account after I disputed charges on it I didn’t do
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Got locked out of my iTunes account after I disputed charges on it I didn’t do
If you disputed charges with the issuer rather than Apple that’s why you were locked out. You will have to contact Apple support to resolve the problem, as described in this link→Your account has been disabled in the App Store and iTunes.
If you were charged by Apple for something there are a few possibilities:
The bottom line is that Apple never charges you for any purchase without authorization. So someone with access to your account must have made the purchase or subscription, if it wasn’t a scam message.
If it is a specific item on your bank or credit card statement see this link →If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support
You can review all of your purchases as described in this link →See your purchase history for the App Store or iTunes Store - Apple Support
If it is a subscription you can cancel it here →See or cancel your subscriptions - Apple Support.
Note that subscriptions are not canceled when you delete an app; the subscription must be canceled separately from deleting the app.
If the charge was made in error you can request a refund here→Request a refund for apps or content that you bought from Apple - Apple Support
If you disputed charges with the issuer rather than Apple that’s why you were locked out. You will have to contact Apple support to resolve the problem, as described in this link→Your account has been disabled in the App Store and iTunes.
If you were charged by Apple for something there are a few possibilities:
The bottom line is that Apple never charges you for any purchase without authorization. So someone with access to your account must have made the purchase or subscription, if it wasn’t a scam message.
If it is a specific item on your bank or credit card statement see this link →If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support
You can review all of your purchases as described in this link →See your purchase history for the App Store or iTunes Store - Apple Support
If it is a subscription you can cancel it here →See or cancel your subscriptions - Apple Support.
Note that subscriptions are not canceled when you delete an app; the subscription must be canceled separately from deleting the app.
If the charge was made in error you can request a refund here→Request a refund for apps or content that you bought from Apple - Apple Support
Madskeleton wrote:
Got locked out of my iTunes account after I disputed charges on it I didn’t do
Here is what to do: If you think your Apple ID has been compromised - Apple Support
And for completeness: If your Apple ID is locked or disabled - Apple Support
Got locked out of iTunes account need help getting it back it happened after there were some charges on my account I didn’t make