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Face ID not working on my iPhone

How do I get my Face ID to get back working. I really don’t want have to go into the store. I have tried everything resetting my phone and changing my password.


[Re-Titled by Moderator]

Posted on Mar 6, 2023 3:18 PM

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Question marked as Top-ranking reply

Posted on Mar 6, 2023 7:18 PM

Hello,


Apple has several documents helping you with Face ID.


This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.



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Question marked as Top-ranking reply

Mar 6, 2023 7:18 PM in response to lanita289

Hello,


Apple has several documents helping you with Face ID.


This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.



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Mar 6, 2023 3:53 PM in response to lanita289

lanita289 wrote:

How do I get my Face ID to get back working. I really don’t want have to go into the store. I have tried everything resetting my phone and changing my password.

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Reply

Face ID not working on my iPhone

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