Hello,
I'm experiencing situation where my currently linked credit card is stolen (so I contacted bank to block it) and in the meanwhile one application tried to pay yearly subscription with it - so now I'm stuck in the situation where transaction is in pending status and I'm not able to add new - working card.
Did any of you have a similar issue and how did you solve it?
iPhone X, iOS 14
This document explains how to add a payment method to your Apple ID on a Mac, Apple mobile devices, or PC. Click here --> Add a payment method to your Apple ID - Apple Support
You should be able to add a second payment method and if Apple is having problems billing the first then it should (in theory) try any others you have entered. See if you can move it to the top position and then delete the other.
If you still have questions or problems:
Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support
You should be able to ask for a refund. Everything I can find now about pending charges implies you just have to wait them out.
Request a refund for apps or content that you bought from Apple - Apple Support
"If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again."
Actually, my question is how to overcome or cancel that pending transaction because it is blocking doing anything with my credit card
Additional question.
What if I add additional card which is functioning - would I be able to receive refund after completion of pending transaction from 18th january?
Thanks.
How to link new card to appleID although there is pending
