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Ringtone issu

I purchased a ringtone but I can’t see that ringtone , system show the purchase but not show in donwload section

Posted on Feb 4, 2023 8:45 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 4, 2023 10:17 AM

If you can see that the purchase has been completed, try restarting your iPhone and go to:

Settings > Sounds & Haptics.


Select the Ringtone menu. If your new ringtone is not listed, tap Download All Purchased Tones. If the ringtone does not appear, check again whether the purchase has been approved.


The ringtone receipt must be under last purchased, see here:

https://reportaproblem.apple.com


If the purchase IS approved and the ringtone is not retrieved. Then contact Apple Support

Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Feb 4, 2023 10:17 AM in response to Aadityachaudhary

If you can see that the purchase has been completed, try restarting your iPhone and go to:

Settings > Sounds & Haptics.


Select the Ringtone menu. If your new ringtone is not listed, tap Download All Purchased Tones. If the ringtone does not appear, check again whether the purchase has been approved.


The ringtone receipt must be under last purchased, see here:

https://reportaproblem.apple.com


If the purchase IS approved and the ringtone is not retrieved. Then contact Apple Support

Contact Apple for support and service - Apple Support


Ringtone issu

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