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akchan67 Author

Level 1

4 points

unable to make purchases with iTunes

Hello, I am running iTunes 12.10.11.2 on my windows 7 desktop PC. Computer is fine with no issues. I can log into my account, view/update my account info, and do everything else other than making purchases. The last purchase I made was on Sept 14, 2020. Since then, I cannot make a single purchase, even with my credit card info updated. Can someone please help me resolve my problem so I can continue to make purchases on my iTunes? Thank you in advance.

Windows, Windows 6

Posted on Feb 2, 2023 8:02 PM

Top-ranking reply

turingtest2

Level 10

274,600 points

Posted on Feb 3, 2023 1:07 PM

This is a user to user support forum. For account related issues I suggest you contact Official Apple Support.

tt2

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unable to make purchases with iTunes

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