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Issues with photos disappearing after latest Mac Update to Ventura 13.2

I just updated my mac to the new Version of Ventura 13.2 (22D49) and all of my photos have totally disappeared. All instructions for recovering them aren't working. Even my Time Machine doesn't allow me to restore them. Has anyone else had this problem? Please help!

MacBook Pro 14″, macOS 13.2

Posted on Jan 23, 2023 9:35 PM

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Question marked as Top-ranking reply

Posted on Jan 23, 2023 10:50 PM

Which system version did you have installed before the upgrade? And how did you upgrade? Did you make a clean install and erase the Mac, or did you just install the new system version on top of the old system version?


Photos is storing your photos in a Photos Library. To recover your photos, you have to point Photos to the correct Photos Library.

By default, Photos will create your Photos Library in the Pictures folder. Did you leave the Photos Library there or did you move it to an external drive, to save storage on your Mac? If you moved the library to an external drive, check, if your external drive is compatible with photos. While older system versions did not always complain, if you moved your Photos Library to an unsuitable disk, macOS 13 Ventura may not be able to work at all, if you are using an incompatible external drive for Photos. Any external drive needs to be prepared exactly as described here: Move your Photos library to save space on your Mac - Apple Support


If you Photos Library is in a supported location, quit Photos, if it is running, then hold down the options key ⌥ while launching Photos and select your Photos Library from the dialog that opens.



Or did you enable the Shared iCloud Library in the Photos > Settings > iCloud? If you did, and let Photos automatically move the photos to the Shared library, you will no longer see them on devices with an older system version. And you have to set the library switch in the toolbar to "Both Libraries" to see all photos.


1 reply
Question marked as Top-ranking reply

Jan 23, 2023 10:50 PM in response to Frissie1

Which system version did you have installed before the upgrade? And how did you upgrade? Did you make a clean install and erase the Mac, or did you just install the new system version on top of the old system version?


Photos is storing your photos in a Photos Library. To recover your photos, you have to point Photos to the correct Photos Library.

By default, Photos will create your Photos Library in the Pictures folder. Did you leave the Photos Library there or did you move it to an external drive, to save storage on your Mac? If you moved the library to an external drive, check, if your external drive is compatible with photos. While older system versions did not always complain, if you moved your Photos Library to an unsuitable disk, macOS 13 Ventura may not be able to work at all, if you are using an incompatible external drive for Photos. Any external drive needs to be prepared exactly as described here: Move your Photos library to save space on your Mac - Apple Support


If you Photos Library is in a supported location, quit Photos, if it is running, then hold down the options key ⌥ while launching Photos and select your Photos Library from the dialog that opens.



Or did you enable the Shared iCloud Library in the Photos > Settings > iCloud? If you did, and let Photos automatically move the photos to the Shared library, you will no longer see them on devices with an older system version. And you have to set the library switch in the toolbar to "Both Libraries" to see all photos.


Issues with photos disappearing after latest Mac Update to Ventura 13.2

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