You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cootay123 Author

Level 1

4 points

restore my ipad

I am trying to restore my ipad(can't remember passcode) and I have no updates available but it wont let me proceed on my PC without updating? any ideas

iPad Air 2, iOS 11

Posted on Jan 8, 2023 11:27 AM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

293,160 points

Posted on Jan 8, 2023 1:03 PM

The message that you see, concerning update, likely refers to iTunes for Windows - which must be updated to the current version before you’ll be able to restore your iPad.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

View in context

restore my ipad

Similar questions