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How can i fix your purchase could not be completed for assistance contact apple services

iPhone 13, iOS 16

Posted on Jan 7, 2023 1:34 AM

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Question marked as Top-ranking reply

Posted on Jan 7, 2023 7:20 AM

You may see various forms of a "Your purchase could not be completed" message. Some may show old URLs (such as the one ending in "/ww/") which will redirect to the current one which leads you to a page to select your country but then provides little additional guidance. Since it says to contact iTunes Support, do this:

1. Click on this link --> Choose your country or region - Official Apple Support

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


3 replies
Question marked as Top-ranking reply

Jan 7, 2023 7:20 AM in response to rabeeaSalm

You may see various forms of a "Your purchase could not be completed" message. Some may show old URLs (such as the one ending in "/ww/") which will redirect to the current one which leads you to a page to select your country but then provides little additional guidance. Since it says to contact iTunes Support, do this:

1. Click on this link --> Choose your country or region - Official Apple Support

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


How can i fix your purchase could not be completed for assistance contact apple services

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