You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

no sound from HomePod during setup

its been working fine as a pair of HomePods for a few years then suddenly one has no sound

still shows 2 HomePods in home app.i reset both but only one can do the setup with sound, the other no sound during setup and it failed to connect and it doesn't show in the app, only 1 HomePod in home app

is there any other way to set up?and get things back to normal

Posted on Jan 1, 2023 10:21 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2023 6:45 AM

Already did that multiple times !!!!!

2 replies

Jan 2, 2023 4:13 AM in response to qqqqqqqqqqqqhhhhhhh

did you Press the top of HomePod to reset it? That would be the best method for you to try again. Plug it in and then follow these instructions:

  1. Unplug HomePod or unplug the power adapter for HomePod mini. Wait 10 seconds, then plug HomePod back in.
  2. Wait 10 seconds, then touch your finger to the top of HomePod and hold it there.
  3. The white spinning light will turn red. Keep your finger down. 
  4. Siri will say that your HomePod is about to reset. When you hear three beeps, you can lift your finger.


Reset HomePod - Apple Support


no sound from HomePod during setup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.