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PaulBarrows Author

Level 1

5 points

It says my phone is locked

It says my phone is locked

iPhone 12 Pro Max, iOS 15

Posted on Jan 1, 2023 8:43 AM

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Top-ranking reply

Level 10

212,312 points

Posted on Jan 1, 2023 8:50 AM

How is it locked?

SIM locked to a carrier: Contact the carrier it is locked to and ask about their unlocking policy—>How to unlock your iPhone for use with a different carrier - Apple Support
SIM PIN lock—>Contact your carrier for the SIM Personal Unlock Key (PUK) code
Apple ID locked—>If your Apple ID is locked or disabled - Apple Support
Locked in App Store—>If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support
Device Activation Locked—>Turn off Activation Lock - Apple Support
Device disabled message —>If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

For a more detailed discussion, see→How to Unlock an iPad or iPhone - Apple Community

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1 reply

Top-ranking reply

Level 10

212,312 points

Jan 1, 2023 8:50 AM in response to PaulBarrows

How is it locked?

SIM locked to a carrier: Contact the carrier it is locked to and ask about their unlocking policy—>How to unlock your iPhone for use with a different carrier - Apple Support
SIM PIN lock—>Contact your carrier for the SIM Personal Unlock Key (PUK) code
Apple ID locked—>If your Apple ID is locked or disabled - Apple Support
Locked in App Store—>If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support
Device Activation Locked—>Turn off Activation Lock - Apple Support
Device disabled message —>If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

For a more detailed discussion, see→How to Unlock an iPad or iPhone - Apple Community

Reply

It says my phone is locked

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