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User profile for user: boogie0710
boogie0710 Author
User level: Level 1
4 points

configuration profile



I reset my phone and it wont pass the "configuring" screen , how do i download a configuration profile on my phone if i cant even reach settings?


iPhone 6s

Posted on Dec 26, 2022 8:30 AM

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User profile for user: ArmMan1016
ArmMan1016
User level: Community Specialist

Dec 27, 2022 3:56 PM in response to boogie0710

Hi there boogie0710,


Welcome to Apple Support Communities. Unless your iPhone was provided by a school or organization, chances are you may not need a configuration profile. We suggest restarting the iPhone, and trying the setup again. The steps needed are in the Apple Support article: Restart your iPhone


How to restart your iPhone 6, 7, 8, or SE (2nd or 3rd generation)
1.Press and hold the side button until the power-off slider appears.
2.Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3.To turn your device back on, press and hold the side button until you see the Apple logo.


Feel free to reach back out if you have any questions.


We hope this helps you.

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configuration profile

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