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My old phone I’m trying to factory reset. I connected to computer and went through that process. When it turned back on it says “iPhone locked to owner” I don’t know the password on the phone and the Apple ID email I try says it cannot be used to unlock this phone. I have never used a different email.
iPhone XS Max
Your iPhone is Activation Locked. You need the original owner’s assistance.
How to remove Activation Lock - Apple Support
Your iPhone is Activation Locked. You need the original owner’s assistance.
How to remove Activation Lock - Apple Support
iPhone can’t setup
