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Face ID issue

On my iPhone 13 Pro, Face ID has recently stopped working correctly. It stopped recognizing my face and required my passcode. I tried to reset my Face ID only to not get the circular prompt to turn my head etc. After several attempts I finally got the proper face prompt and was able to restore my Face ID.


Unfortunately the restoration only lasted a few hours and my phone reverted to not recognizing my face. I’m running iOS 16.1.1. Is there a fix out there?

iPhone 13 Pro

Posted on Dec 21, 2022 7:23 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 21, 2022 7:30 PM

Starranger00 Said:

"Face ID issue: On my iPhone 13 Pro, Face ID has recently stopped working correctly. It stopped recognizing my face and required my passcode.[...]"

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Troubleshooting Face ID:


1 reply
Question marked as Top-ranking reply

Dec 21, 2022 7:30 PM in response to Starranger00

Starranger00 Said:

"Face ID issue: On my iPhone 13 Pro, Face ID has recently stopped working correctly. It stopped recognizing my face and required my passcode.[...]"

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Troubleshooting Face ID:


Face ID issue

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