My Bluetooth headphones worked fine with my iPhone 13 until a few days ago.
Since then I can still connect them (they show as connected in the Bluetooth settings) but sound still comes from the phone speaker. I tried a friend’s Bluetooth headphones and they exhibit the same problem.
I tried all the troubleshooting articles I can find but to no avail.
Can anyone help please?
iPhone 13 Pro, iOS 16
Thank you!
I’m happy to say that restarting my phone fixed the problem.
Thank you!
I’m happy to say that restarting my phone fixed the problem.
Hi philipharvey44.
Welcome to the Apple (user-to-user) Community.
As you have already tried some trouble-shooting,
please excuse if you've tried the suggestions below.
( We have no way of knowing what hasn't worked for you.)
Wondering if you have tried restarting your phone.
Sometimes that puts things back in order again.
How to: Restart your iPhone - Apple Support
or
You might want to check that you are only connecting headphones to one device at a time
(Eg may not be switching between multiple devices.)
You could try "resetting" the headphones, or seeing if there is a firmware update available.
We don't know what brand they are, yett there is likely a manufacturer's website that may help.
Or
You might want to see if the tips in this discussion thread can help you solve the situation:
"bluetooth earphones connected to iphone but sound comes from internal speaker not earphones". bluetooth earphones connected to iphone b… - Apple Community
If needed:
You might want to reach out to the iPhone Support: Team:
(There's a "Get Support" link (online chat, phone, eMail etc.) at the bottom of their webpage)
iPhone - Official Apple Support
All the best :-)
You are most welcome!
Thank you for replying, and for letting us know what solved the problem.
Cheers :-)
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