Touch ID button hot on iPad Air 4th gen

The Touch ID button is not working on my iPad Air 4th gen. As well, the button is uncomfortably hot. I’m worried that the device could be a fire hazard. Have there been fires from a hot Touch ID button? What do I do?

iPad Air 4 Wi-Fi

Posted on Dec 2, 2022 11:57 AM

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Question marked as Top-ranking reply

Posted on Dec 2, 2022 3:25 PM

Your TouchID button should not become hot. You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you’ll be able to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

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Question marked as Top-ranking reply

Dec 2, 2022 3:25 PM in response to kitty_kat2

Your TouchID button should not become hot. You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you’ll be able to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

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Touch ID button hot on iPad Air 4th gen

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