Photos stucks at importing new items (Ventura 13.0.1)

As a test: Can you import some photos from the iPhone with Image Capture to a folder on your Mac? And then from this folder into Photos?

This will tell you, if there is a general problem with importing from the iPhone or with the media on the iPhone. If you can import photos from the iPhone with image capture, and Photos can import them,try importing to a new, empty Photos Library in your Pictures folder, to check, if your current has a problem, Where is your current Photos Library stored? On an external volume?

Hi sqiu07, We appreciate you reaching out to us. We understand that you are experiencing issues importing new photos.

Let's start by updating your device to iOS 16.1.2.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch

Also, please check if the issue persists while on safe mode.

Performing this step may help resolve the issue, or further isolate the issue.

Below is an article to help guide you through the process.

How to use safe mode on your Mac

Take care!

You may want to check the file system format of the external volume. It should be MacOS Extended (Journaled) or APFS. And the external drive must not have been used for Time Machine backups. The external volume should have a wired connection. Even if you could previously work with a library on an incompatible drive, Ventura will no longer import to a library that is on an incompatible volume, where the library could get corrupted. See: Move your Photos library to save space on your Mac - Apple Support