You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Need help with storage iTunes is disabled and they want me to contact support

Need more storage

iPhone 12 Pro, iOS 15

Posted on Nov 13, 2022 5:32 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 13, 2022 5:37 AM

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to lower left and click on Support or:


Contact Apple for support and service


If the above message is what you are seeing you must contact Support as you cannot fix that from your end. If not your issue post back with more details.


~Katana-San~

1 reply
Question marked as Top-ranking reply

Nov 13, 2022 5:37 AM in response to sharnae229

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to lower left and click on Support or:


Contact Apple for support and service


If the above message is what you are seeing you must contact Support as you cannot fix that from your end. If not your issue post back with more details.


~Katana-San~

Need help with storage iTunes is disabled and they want me to contact support

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.