You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Locked out of iPhone

My daughters phone wouldn’t accept her 6 digit pin, so after a few attempts it’s locked her out, she then logged in to i cloud from the computer to reset but wouldn’t accept her password on that now phone states it’ll log out completely in 2 hours and everything will be lost.

what can we do

iPhone SE, iOS 15

Posted on Oct 28, 2022 7:48 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 28, 2022 8:11 AM

See here: link-> If you forgot your iPhone passcode - Apple Support


The data on the iPhone is not recoverable any more. The iPhone will need to be restored to remove the passcode and set up again. If she has a backup, which she should, it can all be restored from the backup.


Unless it was manually turned off, the iPhone will backup automatically to iCloud every night when connected to power and Wi-Fi.


1 reply
Question marked as Top-ranking reply

Oct 28, 2022 8:11 AM in response to Fayfay81

See here: link-> If you forgot your iPhone passcode - Apple Support


The data on the iPhone is not recoverable any more. The iPhone will need to be restored to remove the passcode and set up again. If she has a backup, which she should, it can all be restored from the backup.


Unless it was manually turned off, the iPhone will backup automatically to iCloud every night when connected to power and Wi-Fi.


Locked out of iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.