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oluwaseun198 Author

Level 1

4 points

Iphone not responding to touch

I have carried out all the steps in the link below but the top part of my iphone(12) is not responding to touch.

If the screen isn't working on your iPhone or iPad - Apple Support

Posted on Oct 3, 2022 12:52 AM

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Top-ranking reply

Community+ 2024

Level 10

413,956 points

Posted on Oct 3, 2022 1:39 AM

Take your device to an Apple Authorized Service Provider, or contact Apple Support:

Find Locations - Location Selector - Apple

Contact Apple for support and service - Apple Support

Get a Genius Bar Reservation and Apple Support Options - Apple

Contact Genius Bar.

Manage Reservations - My Reservations - Apple

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2 replies

Top-ranking reply

Community+ 2024

Level 10

413,956 points

Oct 3, 2022 1:39 AM in response to oluwaseun198

Take your device to an Apple Authorized Service Provider, or contact Apple Support:

Find Locations - Location Selector - Apple

Contact Apple for support and service - Apple Support

Get a Genius Bar Reservation and Apple Support Options - Apple

Contact Genius Bar.

Manage Reservations - My Reservations - Apple

Reply

Oct 3, 2022 1:44 AM in response to oluwaseun198

Based on your situation, I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status. 🔧

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Iphone not responding to touch

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