You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to reset phone with black screen

How do you reset the iPhone 13 pro when it has the black screen of death.

iPhone 13 Pro, iOS 15

Posted on Sep 19, 2022 6:04 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2022 6:04 PM

  • Press and quickly release VOLUME UP

   THEN

  • Press and quickly release VOLUME DOWN

   THEN

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


1 reply
Question marked as Top-ranking reply

Sep 19, 2022 6:04 PM in response to Kalisgamy

  • Press and quickly release VOLUME UP

   THEN

  • Press and quickly release VOLUME DOWN

   THEN

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


How to reset phone with black screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.