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GVANCO89 Author

Level 1

4 points

change region

I need to change the region. I have an amount on the balance that I cannot spend. Maybe you can help me

iPhone 12 Pro, iOS 15

Posted on Sep 5, 2022 1:08 AM

Top-ranking reply

Katana-San

Level 9

69,385 points

Posted on Sep 5, 2022 6:28 AM

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:

Contact Apple for support and service

Also if you are changing regions take a look through this article as well:

Change your Apple ID country or region - Apple Support

~Katana-San~

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change region

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