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I can’t update my phone.

It won’t let me update my phone.

Posted on Aug 22, 2022 2:58 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 22, 2022 3:07 PM

 

Phone will not update

Check all of these carefully:-

·       you are on a good Wi-Fi, (from 15.4 iPhone 7 up, you may be offered cellular update)

·       Plenty of spare storage – 6GB at least.

·       on charge with more than 20%, OR 

·       off charge with more than 50%

·       low power mode turned off. 

·       Check Settings, General to make sure you have no Beta profile installed.

·       no VPN installed (Check Settings, General, VPN & Device Management)

 

Resources:-

Update iphone

Update your iPhone, iPad, or iPod touch - Apple Support

 

Learn how to update your iPhone via recent Macs here:-->

Update your iPhone, iPad or iPod touch with the Finder – Apple Support (UK)

 

or older Macs and PC here:-->

Update your iPhone, iPad or iPod touch with iTunes – Apple Support (UK)

 

KB Article - Iphone will not update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

User tip

Updating iOS: common issues and solutions - Apple Community


1 reply
Question marked as Top-ranking reply

Aug 22, 2022 3:07 PM in response to deron278

 

Phone will not update

Check all of these carefully:-

·       you are on a good Wi-Fi, (from 15.4 iPhone 7 up, you may be offered cellular update)

·       Plenty of spare storage – 6GB at least.

·       on charge with more than 20%, OR 

·       off charge with more than 50%

·       low power mode turned off. 

·       Check Settings, General to make sure you have no Beta profile installed.

·       no VPN installed (Check Settings, General, VPN & Device Management)

 

Resources:-

Update iphone

Update your iPhone, iPad, or iPod touch - Apple Support

 

Learn how to update your iPhone via recent Macs here:-->

Update your iPhone, iPad or iPod touch with the Finder – Apple Support (UK)

 

or older Macs and PC here:-->

Update your iPhone, iPad or iPod touch with iTunes – Apple Support (UK)

 

KB Article - Iphone will not update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

User tip

Updating iOS: common issues and solutions - Apple Community


I can’t update my phone.

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