My Apple TV says my Apple ID and password are incorrect. How do I fix it?

My Apple TV says my Apple ID and password are incorrect. How do I fix it? I tried changing my password and that didn’t help. I get the notification that I’m trying to sign in and I accept but still not working.

Posted on Aug 1, 2022 8:07 PM

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Question marked as Top-ranking reply

Posted on Aug 14, 2022 8:27 PM

Is this for a new account, or do you have this account working on other devices (e.g. iPhone)?

In case of a new account, then some account information may be incomplete, invalid, or unverified.

______________________________ If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

3 replies
Question marked as Top-ranking reply

Aug 14, 2022 8:27 PM in response to lovejoyhealth.com

Is this for a new account, or do you have this account working on other devices (e.g. iPhone)?

In case of a new account, then some account information may be incomplete, invalid, or unverified.

______________________________ If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

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My Apple TV says my Apple ID and password are incorrect. How do I fix it?

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