Cracked apple remote
How do I replace my Apple TV remote it has a crack on it
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The whole remote may need to be replaced. That is an expensive accident.
There’s a newer model now, many say an improvement. And no glass parts!
Siri Remote - Apple TV accessories - Apple Store online
If you insist on the black remote, then you have to shop alternative resellers.
There are silicone cases for the various models Apple remotes, for households where dropping items on hard floors happens often.
Replacement remotes will have to be paired, using a key combination (Menu+Volume Up). Pair your Apple TV remote - Apple Support