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brosia148 Author

Level 1

4 points

new phone passcode doesnt work

new phone and the passcode i set doesn't work

iPhone 11, iOS 15

Posted on Jul 20, 2022 7:26 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,928 points

Posted on Jul 20, 2022 7:27 AM

What message do you get? Is it asking for the old passcode?

Please set it up as a new device with a new Apple ID.

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Learn how to remove a device from a previous owner's account.

If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

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new phone passcode doesnt work

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