SgnotheTmes Author

Level 1

4 points

new device login password not working

I got a new MacBook Air and it won't accept my login password. How do I change the password?

MacBook Air

Posted on Jul 10, 2022 8:23 AM

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Top-ranking reply

Level 7

23,688 points

Posted on Jul 10, 2022 8:25 AM

If you got a brand new Mac and it's asking for a password, firstly it's not new and secondly you need to return it to the seller and request he set it up properly for resale.

However, if you just forgot your PW: https://support.apple.com/en-us/HT202860

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Top-ranking reply

Level 7

23,688 points

Jul 10, 2022 8:25 AM in response to SgnotheTmes

If you got a brand new Mac and it's asking for a password, firstly it's not new and secondly you need to return it to the seller and request he set it up properly for resale.

However, if you just forgot your PW: https://support.apple.com/en-us/HT202860

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new device login password not working

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