You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have a new number and can’t get verification code

Posted on Jul 9, 2022 7:44 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 9, 2022 8:05 AM

Assuming that you are attempting to setup a new iPhone (?) on an existing AppleID, you can receive (or generate) a verification code on the Mac in the photo. (Assuming that it’s on the same AppleID)


If your new iPhone is already on the AppleID, and you are trying to connect the Mac … you can generate a code ON the iPhone itself.


Detailed instructions for what was just briefly described are at:


Get a verification code and sign in with two-factor authentication - Apple Support


If we’re misunderstanding what you’re trying to do, please post back.


2 replies
Question marked as Top-ranking reply

Jul 9, 2022 8:05 AM in response to Ricobloxz

Assuming that you are attempting to setup a new iPhone (?) on an existing AppleID, you can receive (or generate) a verification code on the Mac in the photo. (Assuming that it’s on the same AppleID)


If your new iPhone is already on the AppleID, and you are trying to connect the Mac … you can generate a code ON the iPhone itself.


Detailed instructions for what was just briefly described are at:


Get a verification code and sign in with two-factor authentication - Apple Support


If we’re misunderstanding what you’re trying to do, please post back.


Jul 9, 2022 8:09 AM in response to Ricobloxz

If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

I have a new number and can’t get verification code

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.