You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Wireless Carplay disconnects at the same place on my commute with new iPhone 13

Hello


I got a new iPhone 13 a few days ago, and I have noticed that wireless CarPlay disconnects at the same point on my daily commute each day. I drive this way everyday and this never happened when I had my old phone which was an iPhone 11.



Posted on May 31, 2022 11:11 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2024 3:19 PM

I finally figured it out! Go to WiFi settings and change the ask to join networks to “off”


also, change auto join hotspot to “never”


it hasn’t drop out since!!!

165 replies

Apr 6, 2023 1:45 PM in response to scjnsn

scjnsn wrote:

I'm sure it has to do with how the makers buffer and manage connections, it seems like if Apple could use the standard Bluetooth frequency/protocol for wireless CarPlay there would be no problems since Bluetooth never has an issue

Apple DOES use the standard Bluetooth frequency and protocol for wireless CarPlay to establish a Wi-Fi connection. Wi-Fi is required because Bluetooth does not have the required bandwidth for video communications and could not display navigation apps.

May 1, 2023 7:06 AM in response to habitualscholar

As it is a place that causes the disconnect, it must be related to something special about that location, most likely either a cellular dead spot or a source of radio interference.


To troubleshoot it, is CarPlay connected via Bluetooth or cable? If Bluetooth, try switching to cable. Bluetooth operates in an unlicensed radio frequency band, and many other devices and services share that same radio frequency range. In particular, building security systems and traffic control systems such as “smart” traffic light systems all use that range. Also, if you are using the vehicle’s Wi-Fi connection, it also operates in that band.

May 25, 2023 10:37 AM in response to ky4wvu

I got the exact same issue, I thought I was going nuts, but yeah I know exactly where it will get disconnect (and I’m using wired Connection) and I have been in touch with costumer services and they always says nothing is wrong, and this is an issue only few people are having it. They won’t acknowledge that this is actually an issue that needs their attention!

someone said it is something with 5g connection, so I made an automated command to only connect 4g when CarPlay is enabled. Working pretty good so far, less disconnections.

Jun 1, 2023 10:53 AM in response to ky4wvu

I don’t think it’s the phone- my iPhone 11 does the very exact thing but I find it is getting much worse. I thought it was the carrier but I now think it is the ubiquity of Bluetooth devices & the increasing popularity with streaming which adds to interference along with more powerful routers. The solution: find some wired speakers for your car, that or wired headphones, however the latter is often illegal (we need to hear emergency vehicles when we’re driving).

Jul 15, 2023 12:38 PM in response to ky4wvu

I have a brand new iPhone 13 and I have the same problem. It also happened on my iPhone X when I went to a few locations it was disconnected and it disconnected every time in the same location so now I switch to Bluetooth before I get to that location and that seems to work then I turn the CarPlay back on once I’ve passed the area, it would sure be nice to know how to solve the problem permanently

Wireless Carplay disconnects at the same place on my commute with new iPhone 13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.