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battery does not charge via cable

The iPhone connected to the charger via the cable shows that it is charging, but after connecting the battery percentage drops very quickly, and it does not detect it when connected to the computer, but if it is charging wirelessly, it charges normally.


iPhone 12 mini, iOS 15

Posted on May 4, 2022 11:34 AM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2022 11:39 AM

piotrek194 wrote:

The iPhone connected to the charger via the cable shows that it is charging, but after connecting the battery percentage drops very quickly, and it does not detect it when connected to the computer, but if it is charging wirelessly, it charges normally.

Your cable may be defective. Or your charging port. Try a different cable. Also, try carefully cleaning out the charging port with something non-conductive like a toothpick. It's amazing how much pocket lint can get jammed into the port.


If neither of those things help, make arrangements to have the phone evaluated:


Genius Bar Reservation and Apple Support Options - Apple

3 replies
Question marked as Top-ranking reply

May 4, 2022 11:39 AM in response to piotrek194

piotrek194 wrote:

The iPhone connected to the charger via the cable shows that it is charging, but after connecting the battery percentage drops very quickly, and it does not detect it when connected to the computer, but if it is charging wirelessly, it charges normally.

Your cable may be defective. Or your charging port. Try a different cable. Also, try carefully cleaning out the charging port with something non-conductive like a toothpick. It's amazing how much pocket lint can get jammed into the port.


If neither of those things help, make arrangements to have the phone evaluated:


Genius Bar Reservation and Apple Support Options - Apple

battery does not charge via cable

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