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User profile for user: Foxenfriend
Foxenfriend Author
User level: Level 1
7 points

Apple Watch Series 7 ECG Not Working?

Hello everyone!


I've had my apple watch for a few months now and the ECG app suddenly stopped working. At first, I could get it to work by pressing the crown while in the app, but now I can't get it to work at all.


I've tried uninstalling and reinstalling the app, I've tried cleaning it with gentle soap, running it under water, restarting my apple watch, etc. I feel like I've exhausted everything I can do. Meanwhile, everything else on my watch works perfectly. I'm at a loss as to what to do know, so any help would be greatly appreciated. Thank you in advance!

Apple Watch Series 7, watchOS 8

Posted on May 2, 2022 7:10 AM

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User profile for user: MrHoffman
MrHoffman
Community+ 2024
User level: Level 10
126,193 points

Posted on May 2, 2022 7:26 AM

Have you relocated to a country or region where ECGs are legally restricted? If so, this is expected.


Countries and regions: watchOS - Feature Availability - Apple


General info: Take an ECG with the ECG app on Apple Watch - Apple Support


If you have not, then use the Get Support link in the upper right of this webpage, and discuss this with Apple.

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User profile for user: MrHoffman
MrHoffman
Community+ 2024
User level: Level 10
126,193 points

May 2, 2022 7:26 AM in response to Foxenfriend

Have you relocated to a country or region where ECGs are legally restricted? If so, this is expected.


Countries and regions: watchOS - Feature Availability - Apple


General info: Take an ECG with the ECG app on Apple Watch - Apple Support


If you have not, then use the Get Support link in the upper right of this webpage, and discuss this with Apple.

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User profile for user: Community User
Community User

May 2, 2022 8:04 AM in response to Foxenfriend

Plan B;

On your phone go to: Settings/General/Reset/Reset All Settings.

This will erase your settings (without losing any data) and will allow you to re-setup the health app and re-enable the ecg app.


Be aware though that this will delete any cards setup in apple pay.

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Apple Watch Series 7 ECG Not Working?

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