My iPad suddenly has a light grey screen
My iPad suddenly has a light grey screen. I have tried the hard restart and does nothing. I need help!
[Re-Titled by Moderator]
Question marked as
Top-ranking reply
If you already tried (to no avail) a "forced" restart of your iPad, it sounds like a hardware (battery? screen? other internal component?) failure, but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
- Online:--> Genius Bar Reservation and Apple Support Options - Apple;
- Contacting a local Apple Store or AASP among the list provided above;
- Using the "Apple Store" app, available and downloadable from AppStore.