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User profile for user: RISaylor
RISaylor Author
User level: Level 1
4 points

IPHONE XR won't connect by bluetooth

my wife and I both can no longer connect our iPhone XR's to our vehicles. This problem only appeared after one of the last two updates. prior to that time both phones connected easily to our respective cars. connecting by usb we can only play back music.

iPhone XR, iOS 15

Posted on Apr 22, 2022 4:13 AM

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Question marked as Top-ranking reply
User profile for user: MichaelB2019
MichaelB2019
User level: Community Specialist

Posted on Apr 23, 2022 8:20 AM

Hi RISaylor,


Thanks for coming to Apple Support Communities for help today.


Are we understanding correctly that you are not using CarPlay?


To isolate the issue a little further, does Bluetooth work with other devices connected to your iPhone?


Did you follow the steps in the article you visited? You may only need to unpair and set the Bluetooth connection up again.


"Connect using Bluetooth


  1. Restart your device.
  2. Go to Settings > Bluetooth, and turn off Bluetooth. Wait for about 5 seconds, then turn Bluetooth back on.
  3. Check the manual that came with your car for more information on how to pair with a Bluetooth device. Most cars require a phone setup on the car display. 
  4. If you've connected multiple phones to your car stereo, try renaming your device: Go to Settings > General > About > Name, and type a new name. Then try connecting again.
  5. Update your device.
  6. Make sure that your stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.


If you still can't connect, contact Apple Support."


Have a fantastic day!


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Question marked as Top-ranking reply
User profile for user: MichaelB2019
MichaelB2019
User level: Community Specialist

Apr 23, 2022 8:20 AM in response to RISaylor

Hi RISaylor,


Thanks for coming to Apple Support Communities for help today.


Are we understanding correctly that you are not using CarPlay?


To isolate the issue a little further, does Bluetooth work with other devices connected to your iPhone?


Did you follow the steps in the article you visited? You may only need to unpair and set the Bluetooth connection up again.


"Connect using Bluetooth


  1. Restart your device.
  2. Go to Settings > Bluetooth, and turn off Bluetooth. Wait for about 5 seconds, then turn Bluetooth back on.
  3. Check the manual that came with your car for more information on how to pair with a Bluetooth device. Most cars require a phone setup on the car display. 
  4. If you've connected multiple phones to your car stereo, try renaming your device: Go to Settings > General > About > Name, and type a new name. Then try connecting again.
  5. Update your device.
  6. Make sure that your stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.


If you still can't connect, contact Apple Support."


Have a fantastic day!


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IPHONE XR won't connect by bluetooth

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