My card doesn’t work.
My card worked before and now it doesn’t work. What should I do?
iPad Pro, iPadOS 15
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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My card worked before and now it doesn’t work. What should I do?
iPad Pro, iPadOS 15
Use your device to check your payment information. You may see red text that explains why the payment method can't be charged.
If your card has been declined, add a new payment method or update your payment information. You can add multiple payment methods to your Apple ID.
Your payment method will be charged for the unpaid balance. Then you can make other purchases and update your apps, including free apps.
If you're using Family Sharing, and Purchase Sharing is turned on, the family organiser must update their billing information or add a new payment method. If you're not the family organiser, you won't be able to change the payment method.
See which payment methods are accepted in your country or region.
Use your device to check your payment information. You may see red text that explains why the payment method can't be charged.
If your card has been declined, add a new payment method or update your payment information. You can add multiple payment methods to your Apple ID.
Your payment method will be charged for the unpaid balance. Then you can make other purchases and update your apps, including free apps.
If you're using Family Sharing, and Purchase Sharing is turned on, the family organiser must update their billing information or add a new payment method. If you're not the family organiser, you won't be able to change the payment method.
See which payment methods are accepted in your country or region.
My card doesn’t work.