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Cancelled subscriptions but still being charged .

I cancelled my paramount plus subscription over two months ago and I am still being charged and the amount I am being charged is $15 which is more than the amount I was paying monthly . Can you help me to get these charges stopped .


[Image Edited by Moderator to Remove Personal Information]

Posted on Mar 21, 2022 8:13 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 22, 2022 11:06 AM

Hello Tmendez62,


Ensuring the Paramount+ subscription has successfully been canceled is important and you've come to a great place for help! From the screenshots you provided it appears you're being charged directly from Paramount versus Apple. If so, and if you've verified the subscription has been canceled using the steps outlined in the related article How to cancel a subscription from Apple, you would want to follow the steps outlined in the section "paramountplus.com" of the following article to verify the subscription has been canceled. The article below also outlines how to cancel the subscription if you subscribed from a different device or method.


How to cancel my Paramount+ subscription?


You may also find the following article helpful if the charge you're seeing is from apple.com/bill.


If you see 'apple.com/bill' on your billing statement


Take care!

2 replies
Question marked as Top-ranking reply

Mar 22, 2022 11:06 AM in response to Tmendez62

Hello Tmendez62,


Ensuring the Paramount+ subscription has successfully been canceled is important and you've come to a great place for help! From the screenshots you provided it appears you're being charged directly from Paramount versus Apple. If so, and if you've verified the subscription has been canceled using the steps outlined in the related article How to cancel a subscription from Apple, you would want to follow the steps outlined in the section "paramountplus.com" of the following article to verify the subscription has been canceled. The article below also outlines how to cancel the subscription if you subscribed from a different device or method.


How to cancel my Paramount+ subscription?


You may also find the following article helpful if the charge you're seeing is from apple.com/bill.


If you see 'apple.com/bill' on your billing statement


Take care!

Cancelled subscriptions but still being charged .

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