You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

NewUser_1000 Author

Level 1

4 points

Willl apple contact me if my phone has been found?

Hi folks, My daughter lost her iphone in Ecuador (Galapagos). We marked it as lost but then put it to "erase" when connected.

That happened about 2 months ago, and for the last month, I have been getting messages from multiple US phone numbers telling me that they found my phone and that I should log into my Mac account and screen shot somethings. All these communications come from what they claim is an Apple support website with the following URL: ****

This looks like fraud to me. Can anyone tell me what usually happens when someone turns in a lost Iphone? Do I do anything else at this point? When I look at the "find my phone" app it says that "erase is pending"--meaning that it doesn't seem to be connected to the internet yet, though I am not sure.

[Link Edited by Moderator]

Posted on Mar 1, 2022 2:03 PM

Top-ranking reply

Michael Black

Level 10

80,430 points

Posted on Mar 1, 2022 6:10 PM

Note that Apple does not even take reports of anyone’s lost or stolen devices, and has no mechanism for anyone to report such to them. They do not even know someone’s personal property is missing. They are not monitoring nor searching for anyone’s devices.

So Apple has no clue when someone’s device goes missing, for whatever reason.

View in context

Willl apple contact me if my phone has been found?

Similar questions