I can't update my iPhone

Hi - to update your phone, please have a look at these links.

Update your iPhone, iPad, or iPod touch - Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support

1. Make sure you have a good WiFi connection.
2. If you have a VPN turn it off.
3. You must have 6GB of free space.
4. Make sure you have a 50% battery charge and preferably you are connected to power.
5. Turn off Low Power mode.
6. If you were using a beta version remove the beta profile.

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software Update: If there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 

• Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
• The iPhone can not be in Low Power mode
• The battery state of charge must be above 50%
• Your iPhone must have at least 6GB or more free storage space
• Your iPhone cannot be connected through VPN
• You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).

Axel F.

What model phone are you trying to update? What happens when you try to update?

I’m using iPhone 7plus and when I go to settings and touch software update then the phone freezes

How much free space do you have?

I have about 80 gig but the problem is when I tap on the software update in settings the phone freezes