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Help!! I gave my old Apple 8+ to a coworker and they cannot access it bc it says the previous owner has used find my I phone to link to link it to their Apple ID. I do not know how to unlock this phone for them. The old phone is not on my Apple acct, I just logged in and looked. The old phone asks for my Apple ID and password but when I enter it says it is incorrect.
You should have done this first.
before you sell or give away your phone...
https://support.apple.com/en-us/HT201351
 If you cannot do that due to a security problem then YOU need to contact Apple Support and be able to provide the original purchase receipt and ID
You should be able to reach them here:Â contact Apple SupportÂ
You should have done this first.
before you sell or give away your phone...
https://support.apple.com/en-us/HT201351
 If you cannot do that due to a security problem then YOU need to contact Apple Support and be able to provide the original purchase receipt and ID
You should be able to reach them here:Â contact Apple SupportÂ
Did you originally buy the iPhone 8 yourself? Was it ever logged in to your Apple ID?
Locked phone
