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Level 1

4 points

Using Iphone

My phone is disabled and itunes does not show it. I need to back up before I do a recovery. How do I fix this?

Posted on Feb 2, 2022 4:23 PM

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Level 10

232,598 points

Posted on Feb 2, 2022 4:35 PM

You cannot do a backup of the device now that it is disabled. See the instructions here for restoring the iPhone. If you forgot your iPad passcode - Apple Support

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