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egoff133f Author

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4 points

Itunes will not detect disabled / unavailable iPhone 11 Pro

I had forgotten my password and locked myself out of my iphone, but when I go to put the phone in recovery mode itunes won't detect it on my PC. I have tried numerous cables, different computers, putting phone in DFU mode, recovery mode. Nothing works. I have tried erasing iphone from Find my Iphone but it says the phone needs to be connected to wifi to erase and it is only on LTE, and I obviously cannot connect it to WiFi as I have no access to my phone. Please help

iPhone 11 Pro, iOS 14

Posted on Jan 17, 2022 11:19 PM

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Posted on Jan 18, 2022 12:43 AM

Connect iPhone to Computer

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

To reset the passcode -> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...

Learn how to--> Update your iPhone, iPad, or iPod touch - Apple Support

If you are experiencing an issue not listed here, contact support

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Top-ranking reply

Community+ 2025

Level 10

424,720 points

Jan 18, 2022 12:43 AM in response to egoff133f

Connect iPhone to Computer

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

To reset the passcode -> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...

Learn how to--> Update your iPhone, iPad, or iPod touch - Apple Support

If you are experiencing an issue not listed here, contact support

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Itunes will not detect disabled / unavailable iPhone 11 Pro

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