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Unauthorised deductions

Please I just saw an unauthorised deduction on my apple.com account today the 17th of January 2022 of the sum of 2539.20 Nigerian Naira at 5:11pm Nigerian time. Please I will like to know what that deduction is for because I did not authorise it neither did I set up such. This is not the first time I am seeing such deductions, am sorry I can’t take it any more and I need urgent clarification and resolution. Please kindly assist. Thank you

iPhone XS Max, iOS 14

Posted on Jan 17, 2022 10:26 AM

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Question marked as Top-ranking reply

Posted on Jan 17, 2022 11:43 AM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support


If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

1 reply
Question marked as Top-ranking reply

Jan 17, 2022 11:43 AM in response to chioma165

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support


If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

Unauthorised deductions

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