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I have a air tag I went to find my phone app and it is no longer listed in my device I can scan the tag and it is showing my x’ed out phone number but I can’t use the tag how do I get the tag to be locatable

I have a air tag I went to find my phone app and it is no longer listed in my device I can scan the tag and it is showing my x’ed out phone number but I can’t use the tag how do I get the tag to be locatable

iPhone 12, 15

Posted on Jan 11, 2022 8:02 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 12, 2022 8:07 AM

Hello Ratag,


​Thank you for using the Apple Support Communities. As we understand it, you're not seeing your AirTag in your device list. We'd like to see if we can help out.


We recommend trying to reset the AirTag and see if this helps. Check out this link for the steps: How to reset your AirTag


Let us know if this works for you. Have a good day.

Similar questions

3 replies
Question marked as Top-ranking reply

Jan 12, 2022 8:07 AM in response to Ratag

Hello Ratag,


​Thank you for using the Apple Support Communities. As we understand it, you're not seeing your AirTag in your device list. We'd like to see if we can help out.


We recommend trying to reset the AirTag and see if this helps. Check out this link for the steps: How to reset your AirTag


Let us know if this works for you. Have a good day.

I have a air tag I went to find my phone app and it is no longer listed in my device I can scan the tag and it is showing my x’ed out phone number but I can’t use the tag how do I get the tag to be locatable

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