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Apple mail forcing a specific e-mail address to Junk

I have an important contact with an e-mail address from the ieee.org domain. I can't seem to to keep mail from sending that mail to the Junk folder with the header X-Apple-MoveToFolder: Junk.


Things I have checked/done:

  • Added to contacts folder.
  • Set mail preferences to not mark mail as junk if sender is in contacts.
  • Add rule for that contact (From: matches) at the top of the rules list.
    1. Set background color
    2. Send notification
    3. Stop evaluating rules


This is really frustrating. The only way I know if this person has sent me e-mail is if I think to check the junk folder or I was cc'ed on a conversation with someone that included that contract mailing me.


Any suggestions on what to do next?

MacBook Pro 15″, macOS 12.0

Posted on Jan 7, 2022 9:52 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2022 10:11 AM

AlanObject wrote:

I have an important contact with an e-mail address from the ieee.org domain. I can't seem to to keep mail from sending that mail to the Junk folder with the header X-Apple-MoveToFolder: Junk.

Things I have checked/done:
Added to contacts folder.
• Set mail preferences to not mark mail as junk if sender is in contacts.
• Add rule for that contact (From: matches) at the top of the rules list.
1. Set background color
2. Send notification
3. Stop evaluating rules

This is really frustrating. The only way I know if this person has sent me e-mail is if I think to check the junk folder or I was cc'ed on a conversation with someone that included that contract mailing me.

Any suggestions on what to do next?



It seems you have made all the expected changes..


I ran ieee.org througt the Spamhause and returned no known larger issues beyond your control





I wish I had some magic or insight to sprinkle in your direction...

I can present you the list:


If Junk mail is not working for you as expected—


https://support.apple.com/guide/mail/if-junk-mail-filters-arent-working-mlhlp1145/mac

https://support.apple.com/guide/mail/junk-mail-preferences-cpmlprefjunk/mac

https://support.apple.com/guide/mail/reduce-junk-mail-mlhlp1065/mac


Identify and filter junk mail in iCloud - Apple Support


https://support.apple.com/en-in/guide/mail/junk-mail-advanced-settings-cpmlprefjunkadd/mac

https://support.apple.com/en-in/guide/mail/viewing-preferences-cpmlprefview/mac


Mail advanced junk mail settings on Mac - Apple Support

https://support.apple.com/en-in/guide/mail/junk-mail-advanced-settings-cpmlprefjunkadd/mac





I will add—If Junk mail is not working for you as expected you can turn it off in Mail>Preferences.

You have the option of installing a third party spam filter. I have had great success using this app for 10+ years without issue

ex. https://c-command.com/spamsieve/

.

Similar questions

2 replies
Question marked as Top-ranking reply

Jan 7, 2022 10:11 AM in response to AlanObject

AlanObject wrote:

I have an important contact with an e-mail address from the ieee.org domain. I can't seem to to keep mail from sending that mail to the Junk folder with the header X-Apple-MoveToFolder: Junk.

Things I have checked/done:
Added to contacts folder.
• Set mail preferences to not mark mail as junk if sender is in contacts.
• Add rule for that contact (From: matches) at the top of the rules list.
1. Set background color
2. Send notification
3. Stop evaluating rules

This is really frustrating. The only way I know if this person has sent me e-mail is if I think to check the junk folder or I was cc'ed on a conversation with someone that included that contract mailing me.

Any suggestions on what to do next?



It seems you have made all the expected changes..


I ran ieee.org througt the Spamhause and returned no known larger issues beyond your control





I wish I had some magic or insight to sprinkle in your direction...

I can present you the list:


If Junk mail is not working for you as expected—


https://support.apple.com/guide/mail/if-junk-mail-filters-arent-working-mlhlp1145/mac

https://support.apple.com/guide/mail/junk-mail-preferences-cpmlprefjunk/mac

https://support.apple.com/guide/mail/reduce-junk-mail-mlhlp1065/mac


Identify and filter junk mail in iCloud - Apple Support


https://support.apple.com/en-in/guide/mail/junk-mail-advanced-settings-cpmlprefjunkadd/mac

https://support.apple.com/en-in/guide/mail/viewing-preferences-cpmlprefview/mac


Mail advanced junk mail settings on Mac - Apple Support

https://support.apple.com/en-in/guide/mail/junk-mail-advanced-settings-cpmlprefjunkadd/mac





I will add—If Junk mail is not working for you as expected you can turn it off in Mail>Preferences.

You have the option of installing a third party spam filter. I have had great success using this app for 10+ years without issue

ex. https://c-command.com/spamsieve/

.

Apple mail forcing a specific e-mail address to Junk

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