You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Unable to activate Face ID on this iPhone

No matter, resets all the steps online etc... and nothing works lol

always no matter what since the update and it says Unable to activate Face ID on this iPhone

iPhone 13, iOS 15

Posted on Jan 3, 2022 8:08 PM

Top-ranking reply

Level 3

520 points

Posted on Jan 3, 2022 8:11 PM

It sounds like there may be a hardware issue with your Face ID module. Before we jump to that conclusion you might want to try following the steps in this troubleshooting article: If Face ID isn't working on your iPhone or iPad Pro - Apple Support (CA).

If you are able to post a screenshot of the Error message you are getting that would be very helpful as well.

View in context

Similar questions