You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how do i delete or remove a profile?

I received a hand me down MacBook Pro 13. It has another persons profile on it and I want to delete or remove that profile. How do I do that?

Posted on Dec 27, 2021 8:54 AM

Reply
3 replies

Dec 27, 2021 6:55 PM in response to Pulplar

Hi Pulplar,


You should erase your Mac to remove the data left behind by the previous owner.


Use Disk Utility to erase an Intel-based Mac - Apple Support (CA)

Use Disk Utility to erase a Mac with Apple silicon - Apple Support (CA)


If you run into an Activation Lock screen, contact the previous owner and ask them to remove Activation Lock. If they cannot do that, you should assume that the Mac is lost or stolen.


If Your Used Mac Gets Locked - Apple Community

how do i delete or remove a profile?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.