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Sh1pm8te1 Author

Level 1

4 points

iPad won't hold charge

My iPad will no longer hold a charge.

IMEI.

[Personal Information Edited by Moderator]

iPad Pro 10.5-inch, Wi-Fi

Posted on Nov 19, 2021 1:15 AM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

293,340 points

Posted on Nov 19, 2021 1:43 AM

These support pages should help with troubleshooting:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support

Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.

If you continue to experience difficulties, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple

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